Shipping and Delivery Policy

At Sermax Store, we aim to deliver your orders safely and conveniently.

Delivery Time: Orders are generally delivered within 2–5 working days.

Delivery Locations: We deliver to serviceable locations within the United Arab Emirates. Please contact us to confirm delivery availability for your area.

Order Processing: Orders are processed after payment confirmation and stock verification.

Delivery Charges: Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Tracking and Updates: Where tracking is available, delivery information will be shared with you.

Delays: Delivery times may vary due to public holidays, courier delays, weather conditions, or other circumstances beyond our control.

Please ensure that your delivery address and contact details are correct when placing an order.

For delivery enquiries, contact our customer support team through https://sermax.ae.